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R A B I A T A R A B = Your Arabic Music, Video & Arabic DVDs Store
ArabiaTarab:أرابياطرب محلّك عبر الإنترنت العربي
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R A B I A T A R A B = Your Arabic Music, Video & Arabic DVDs Store |
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أرابياطرب محلّك عبر الإنترنت العربي |
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Here you will find a serie of the most asked questions and most of all the answers to them. If you didn't find the question and answer you are looking for please contact us here at anytime!
What is the password to the videos? 3 easy steps:
Why do you have a password? Some Files on ArabiaTarab are password protected. / This is the only way we can assure that you receive the best quality services with no spam, viruses or misuse . So please accept our terms of privacy and sign in with us! You will have to reply to the email send to you to make sure that you really want to sign in and that you have been not a victim of a spam! Read more about ArabiaTarab Privacy ! © 2000 Arames.com, Inc. All Rights Reserved. I still didn't receive my password Please go to http://groups.yahoo.com/group/arabiatarab/join?referer=1 and sign in there.
You need to have complete confidence that you are shopping in a secured environment, that your privacy will be honored, and that you receive your merchandize in satisfactory condition. We understand this at ArabiaTarab.com and therefore we have created an environment that will inspire your confidence and will always strive to provide you with quality products and better customer services. At ArabiaTarab.com, we want to make your shopping experience easy and comfortable, so we have taken measures to guarantee all orders you place with us will be secure and safe. Your security is our utmost concern. We choose to work with highly professional secured online retailer to ensure you have a secured only shopping environment. When you use your credit card to make a purchase through our shopping basket, the information you provide is protected by Secure Sockets Layer (SSL) encryption technology. This technology ensures that your personal information is protected from outside parties when transmitted from your computer to the 2Checkout.com payment server. Your privacy and security is our utmost concern. We do not disclose your personal information such as e-mail address to other third parties. We would never put customer in a high-risk position by exposing his / her Credit Card details and personal particulars. We gather only information that will help us improve your shopping experience. Please note that we do not hold your Credit Card information, therefore, do not send us your Credit Card information via e-mail. How Do You Charge My Credit Card? Do I Need To Send My Credit Card Information To You? 2Checkout.com is our Authorized Online Retailer. 2Checkout.com will charge all online purchased items. Once your Credit Card has been approved, 2Checkout.com will inform us to deliver your ordered Video CD. We will be responsible for your Video CD shipment. Are There Any Taxes Applied To My Purchase? ArabiaTarab.com does not charge sales tax. We do not calculate or charge customers for local duties or taxes. For international customers, customers are responsible for paying any taxes, duties, or customs fee charged by local government. Please check with your local post office for more information. What Currencies Are The Prices Listed In? All our prices are listed in US dollars. Your credit card will be charged in US dollars. If you are ordering from outside the US, your credit card company will automatically convert the US dollars to your local currency according to the respective banks' current rates. What Are The Major Credit Cards That You Accept? We accept the following credit cards:
This includes all card types which are derivatives of those brands. Some examples are:
Currently, we accepts only Visa, MasterCard, American Express, and Discover / Novus charge cards, and other cards which bear those brands. Customers who want to pay for merchandise from their checking account can use a Visa or MasterCard check card or debit card, however. These types of cards are connected directly into a customer's checking account. If you do not want to pay via the above methods, please tell us your preferred mode of payment. E-mail us at otherpayment@arabic-web.de if you choose to propose other mode of payment. We will attend to you ASAP. I Do Not Have A Credit Card. Are There Any Alternative Payment Methods? If you do not wish to pay via Credit Card, you may prefer to make your purchase with one of our customer service associates, who will assist you in arranging for a bank wire transfer. Please tell us your preferred mode of payment. E-mail us at otherpayment@arabic-web.de if you choose to propose other mode of payment. We will attend to you ASAP.
Why Are Your Video CD One Of The Cheapest On The Net? Yes. Most of the Video CDs are from Asian authorized distributors. We will always keep our cost as low as possible and transfer the saving to our value customers by offering them the lowest priced Video CD. Why Are VCD Gaining Popularity In United States, Europe And Australia? VCDs are very popular in Asia and are gaining popularity in United States, Europe and Australia. Nowadays, VCDs have practically replaced video cassettes in Asia. The main reason is because VCD is cheap compared to DVDs and the quality is even better than VHS. It can also last much longer than VHS and has no drop in sound/picture quality when stored for a long time. It is much smaller in size, easier to store, that is why it is ideal for movie collectors! One good aspect is that it can be played on DVD, LD players, a computer and many other devices. Also, the popularity of VCDs is on the rise because of the gaining interest among Americans and Canadians for Hong Kong movies. What Are The Advantages Of VCD (Video CD)?
Any of the following player plays Video CD :-
A customer also recommended VCDGear, an application that allows one to extract VCD compliant MPEG streams from various types of CD images or track images, perform stream conversions, and has the ability to correct certain errors in the MPEG. For adventurous customers, if you wish to get a crispier and clearer picture quality, or to play the VCDs that Windows Media Player can't play, try to get this useful tool, available as freeware for public download at http://www.vcdgear.com. For Macintosh: Normally these playback software comes along as complimentary with your Video Adapter Card. For more information, please lookup at their respective web sites. If you still encounter difficulties, please do not hesitate to seek our assistance at support@arabic-web.de. We will try our best to guide you towards the excitement of playing Video CD. What Other Equipment Can Be Used To Play VCD?
Are DVD And Video CD The Same? No. Although DVD players will be able play Video CD movies as well as DVD movies. DVD movies are encoded using a compression technique called MPEG2. Video CD on the other hand is encoded using MPEG1 compression. Since MPEG2 decoders (your DVD player) are backward compatible, most of the time, you will be able to play Video CD using your DVD player. However, you cannot play DVD using your Video CD players. Please consult your player's manual for confirmation. Can I Play DVD Using My Computer? Yes, provided you have a DVD drive installed. If you only have a conventional CD-ROM drive, then you can only play Video CD on your computer, not DVDs. What's The Quality Of VCD Like? Because of the capacity to hold more data, DVD movies are of more superior quality compared to VCDs. DVD can hold up to 26 more times (6 Gigabytes) of data as compared with VCD (650 Megabytes). One of the objectives of the MPEG-1 standard for VCD was to get the quality comparable to S-VHS. In practice, picture quality when using a VCD players may somehow be almost as good as laser disc, depending on the encoding. VCDs are playable on any machine capable of playing VCD anywhere in the world. This is because VCDs have no incompatibility problem caused by different formats such as PAL, NTSC & SECAM, and also do not have lockout codes that disallow you playing movies that are not bought in your region. What Are The Differences Between NTSC And PAL? There are two TV video standards, NTSC and PAL. NTSC is used in North America, and PAL is used almost everywhere else in the world. Most hardware devices (DVD or VCD players) that play PAL video resolution out on a NTSC monitor correctly will cut approximately 24 lines of resolution from the top and bottom of a PAL image. Almost all VCDs are in PAL resolution, as they are manufactured in Asia. This is usually not an issue, because not much details are lost by such truncation. Note : NTSC has 352 X 240 video resolution and PAL's video resolution is 352 X 288. This PAL to NTSC video conversion / truncation problem does not exist when viewed on a PC monitor as the PC just displays the whole image. Nowadays, most TVs and DVD players are multisync, meaning that it will play both NTSC or PAL format, thus VCDs in PAL format will play well on these players. Do The Movies Contain Subtitles? No, our English movies do not contain subtitles unless clearly stated. We do not normally carry English movies with subtitles. There are only a very small number of English movies that contain subtitles. These are clearly stated in the VCD description pages. If you do not see anything concerning subtitles, then you can safely assume that the movie does not contain subtitles. However, VCD other than English movies, such as anime titles, might have English subtitles. Again, these are clearly stated in the VCD description page. How Long Do You Take To Ship My Order? All purchases are shipped via FedEx® delivery service. We normally will ship out your order within the same day if we have stock. If ordered item is out of stock, it will take around 4-8 days before we can process the order shipment. In counting delivery days, you should count business days only. ArabiaTarab.com makes every attempt to keep items in stock. Should the item be out of stock, you will be notified by e-mail during the ordering process with the approximate delivery time noted. We will definitely e-mail you once we have shipped out your order. If your order is sent via FedEx® delivery service, we will also notify you of the airway bill number so that you can track your order online. Please refer to the Shipping Policy for more information. High demand items and/or obscure titles may not be available for immediate shipment. If your item is on backorder, we will notify you via email after 6 days. We will automatically begin to search our alternate suppliers for new inventory We will ship the backordered item immediately upon obtaining it. If we are unable to locate the Backorder item after another week, we will notify you again via email. At this point you can continue to wait for supply, or cancel the back ordered item(s) and receive a refund. We will continue to search through more suppliers. If your item is on backorder for 7 days, we will automatically refund your payment and email a refund notification. Yes. We practically ship to all countries in the world. If due to any unforeseen circumstances, we could not deliver to you, we will notify you via e-mail. If you would like to know whether we ship to your country, please send us an e-mail at shipping@arabic-web.de along with your full shipping address. We will attend to you ASAP. Dependent upon your country of origin, there may be additional duty or VAT fees due. The purchaser is responsible for any fees that may be incurred. What Are The Shipping Charges? Please refer to the Shipping Policy for more information about shipping charges. The shipping charges apply to any single order regardless of the quantity. You will save a lot of shipping costs by ordering many titles in a single order.
It is your responsibility to know all
about your own country's Customs regulations on importation of VCDs, which may
include all applicable Customs fees, duties, taxes and/or VAT. ArabiaTarab.com
is not responsible for any Customs fees, duties, Taxes and/or VAT.
It Has Been Over 24 Days And I Haven't Received My Order. What Should I Do? Due to unforeseen circumstances (such as strikes, public holidays, etc.) there may sometimes be a slight delay due to the delivery via courier / postal services. We will always try to send your order using the most reliable courier service (currently we are using FedEx® delivery service) or Registered Airmail. If you were away when your parcel arrives, please contact your local courier service company or post office. If your order was sent using FedEx® delivery service, you will be able to track and locate your order using online tracking at http://www.fedex.com. You can always call upon your local FedEx or send an e-mail to FedEx® to enquire on the status of your order. If you still could not trace your parcel, please e-mail to sales@arabic-web.de and we will attend to your problem within 24 hours. More information is available at our Shipping Policy page.
What If I Received A Defective / Damaged Merchandize? We want you to be pleased with your ArabiaTarab.com purchases. We process refund or exchange for merchandize that are found initially defective on first hand use, such as that the VCD / DVD suffers manufacturing defects or physical defects. We cannot accept damaged or misused merchandise. If you prefer an exchange, we will issue you the title's full credit which you can apply to the purchase of another selection of your choice. For return of merchandize, we recommend that you send your return via an insured carrier. We are not responsible for lost returns. Please note that we do not reimburse your shipping costs for the returned product. Replacements are sent via registered air mail. Or, we can also arrange to ship the replacement titles along with your next order via FedEx. Please note that, shipping charges are not refundable once your order has been processed and shipped. Free titles along with purchase of your order are also not refundable for credit. * We believe in customers basic honesty and keeping this principle in our mind we will make every effort to satisfy our customers need. Send us an e-mail sales@arabic-web.de and we will attend to your problem as soon as possible. Please mention along your e-mail the following information so that we can understand and diagnose your exact difficulties and get back to you faster.
If you have any questions about our return procedure, please do not hesitate to contact us at sales@arabic-web.de. How Do I Return A Wrongly Purchased Product? Unopened items can be returned for a full title refund if they are returned to us within 7 days of delivery. Shipping charges are not refundable. You must pay for the returned shipping and handling charges. Sorry, opened items can not be returned. Contact us via e-mail at sales@arabic-web.de. We will attend to your enquiries ASAP. Who Do I Contact For Billing Inquiries? Please contact us via e-mail at sales@arabic-web.de. We will attend to your enquiries ASAP. My Favourite Movie Is Not Listed At Your Site. Can I Get It? If you cannot find your favourite movies available at our site, please send us an e-mail to sales@arabic-web.de. We will make every effort to find the movies, and we will contact you via e-mail with our search results. I've Read Your FAQ And Still Can't Find An Answer! If you still cannot find answers to your queries, please do not hesitate to seek our assistance by sending an e-mail to help@arabic-web.de. We will attend to your enquiries ASAP.
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